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Welcome to the Patient Advocate Institute.

The Patient Advocate Institute (PAI) was launched in April 2013 by Patient Advocate in response to an overwhelming number of requests for training following national media coverage of this new industry in late 2012. 

The PAI has developed and piloted the Patient Advocate Training Course, which is the first Course of its kind to be offered in Australia. Since 2013, PAI has conducted six Training Courses in Melbourne, two in each of 2013, 2014 and 2015.

A patient advocate is someone who speaks for, acts on behalf of or otherwise assists a person seeking access to, or receiving, health services, with the specific objective of assisting that person to achieve the optimal health outcome that is available to them. 

A private patient advocate is a person who is remunerated for their services directly by the patient or by a benefactor of the patient.

It is very important to understand that a patient advocate does not replace a patient's doctor or health care team, and they do not make any decisions in relation to a patient's medical treatment.

Whether as a career change or as an enhancement to existing skills, the Patient Advocate Training Course provides practical and educational assistance to people wishing to learn about the field of private patient advocacy, or seeking to improve the effectiveness of their general advocacy skills within their current role.